Stress-free responsibility for your customers' data
Protect more
You cant't manage it if you can't protect it
Every platform, every application
Backup at file, application or machine level
MAX Backup seamlessly integrates with today’s most popular operating systems and applications to provide you the flexibility to backup as little as one file, a specific application (such as Exchange), an entire Windows server, VMware or Hyper-V images and data, or anything in between.
Backup accelerator
Big file backup, little file performance
Increase the speed of backups containing large files, applications and databases by automatically tracking changes to those files in between backup jobs. This keeps backup windows short and improves backup performance.
Deep de-duplication, altered data tracking and WAN
Optimized backup so you can keep working
MAX Backup ensures the smallest, fastest, most intelligent backups possible by using Deep Deduplication, Altered Data Tracking and WAN Optimization technologies. Backups complete as quickly as possible - without impacting customers' Internet connection or their business.
Local Backup Storage
Always protected, even without a connection
No Internet would normally mean no backup. With MAX Backup’s Hybrid-Cloud backups, local storage provides a redundant backup repository so you and your customers can rest assured their backup schedule is functional and their data is always being backed up - even in the event of an Internet outage.
Software only
Your cloud instead of ours
Some providers have their own data center and simply need the backup software to provide the service. You can license MAX Backup for only the software and utilize your own data center to best meet the needs of your customers.
Recover anything faster
Backup and operational, no matter the need
Flexible recovery options
Choice is a good thing
You want the ability to recover whatever they need to whenever they need it. MAX Backup supports file level recovery as well as volumes, applications, or machines with physical, physical-to-virtual (P2V), and virtual-to-virtual (V2V) recovery all supported.
Data archiving
In case you want that data just a little longer
Some of your customers’ data may be subject to compliance regulations, requiring them to keep it beyond the regular backup retention period. With MAX Backup, data can easily be archived, allowing your customers quick, easy access and enabling them to meet compliance objectives, such as HIPAA, should the need arise.
File versioning
Keep as many copies as your customers need
Files that change less frequently can 'drop out' of the configured backup retention. File versioning lets you specify for your customers minimum number of file versions to retain, mandating files to be included and improving recoverability.
Fastest recovery. Always.
Automatically fast, so you can relax
Your customers need their operations recovered immediately. MAX Backup’s hybrid approach – with backup storage both locally and in the cloud – allow it to auto-select the fastest recovery source (and it’s not always local) for the given data set.
Guarantee privacy
It’s your customers’ data. We help you to keep it that way.
Private key encryption
Client-side only data access
Once backed up, only your customers should be able to access their data. Private key encryption (AES 128-bit, AES 256-bit, or 448-bit Blowfish) ensures only the owner of the key – your customer - can recover and access their data, eliminating any unauthorized access.
Encryption in motion and at rest
Secure data from end-to-end
Your customers want to know their data is safe from the moment it leaves their site to the time that it’s encrypted. MAX Backup does exactly that throughout the entire backup and recovery process, keeping data safe from prying eyes and assisting with tight compliance standards (such as HIPAA).
Secure multi-tenant architecture
Many backups. Many clients. One solution.
You don’t have time to manage each client’s backup requirements separately. Backup and recovery activities for all your clients are managed from a single pane of glass while ensuring that the integrity and security of individual customer data isn’t compromised.
Security-focused storage
Ultra-safe. ultra-secure.
Your customers’ data is stored in our certified data centers worldwide. You choose in which country to store your customers' data and that’s where it stays, regardless of who comes asking for a copy. Every MAX Backup data center - no matter where in the world - is either SSAE compliant or ISO certified, provides a 99.999% uptime guarantee and has 24/7 physical security.
Simplify management
Relax. We've got you covered.
Onsite and offsite in one solution
The best of both worlds
Backup redundancy shouldn’t mean using two solutions. MAX Backup’s Hybrid Cloud architecture empowers you to manage both local and cloud-based backup and recovery in one solution all from the comfort of your office - making the job of backup up easier and allowing you to focus on your client.
Professional Services Automation (PSA)
Simplicity through Integration
If you’re already using tools like ConnectWise or AutoTask then you’re ready to plug hybrid cloud backup and recovery right in and get started. With built-in integration, storage and billing data is tied directly to your customers within your PSA application.
Remote discovery & deployment
An entire network of backups with a single install
Automated deployment is as simple as installing a single backup client that discovers the remaining systems within the customers’ network. Getting your customers’ network backups up and running enterprise-wide is as easy as a single client install.
Real time alerts for failed backups
Complete visibility on all activities
Even the backups designed to protect from system failure can fail themselves. So it’s important to know the when, where and why (hopefully) of backup failures the moment they happens. Receive email reports on the state of your backups, storage use, data selected and the success/failure of each job.
Multi-platform capabilities
Whatever supports your business, we have your back
With support for all major OS platforms, Windows, Linux and MAC OS X OS and all major databases and application support; onsite and offsite backup storage and backup coverage for workstations and server – both physical and virtual - MAX Backup has every part of your backup covered.
Easy disaster recovery
Recovery, with options ... and lots of them
Continuous recovery
Virtual recovery before you need it
You don’t need to wait on for a disaster in order to start a recovery. MAX Backup can automatically send daily delta changes to a VM, keeping it continuously updated. So when a failure happens, recovery is just a click away. Business continuity as it should be.
Cloud recovery target
Bring your own cloud
Not every customer, or MSP, has the physical or virtual infrastructure to recover to when disaster strikes. But some critical systems require an ability to recover to a virtual server quickly in the event of a failure or disaster. Being able to use public cloud providers gives your customers an additional recovery option neither of you had, increasing your speed of recovery and reestablishing business operations.
Recovery console
Prepare for the worst
In some disasters, restoring to physical servers is no longer an option. When this happens, MAX Backup can easily recover to either VMware or Hyper-V virtual servers, ensuring your customers can get up and running as quickly as possible.
Bare Metal Recovery
For when you need to start from the ground up
When your server hardware goes belly-up and you need to recover an entire server, a bare metal recovery is in order. With little more than a bootable USB recovery drive you can quickly recover a server to new hardware.
Standby image
Virtual recovery without the virtual infrastructure
Some systems are so critical, your customers can’t wait for even the shortest of recovery times. And often these systems need to run locally to maintain performance norms. Standby Images provide the fastest way to provide your customers with a bootable local image of their most important systems.